Impact Intelligence Retail + Omnichannel

Every routing or promise change has a ripple effect. See yours before you deploy.

The Impact Intelligence Verification Graph Engine (VGE) traverses your omnichannel graph to surface impacts across:

  • Inventory nodes, allocation policies, and ATP calculations
  • Fulfillment routing, ship-from-store, and DC capacity
  • Returns workflows and disposition rules
  • Margin models and cost-to-serve projections

Preview mode lets you ask 'what if?' before committing, with uncertainty bands calibrated from your actual sales and returns data.

Inventory exposure map

Surface allocation impacts across your network before rollout:

  • Stock-out risk and excess exposure by location
  • Cancellation probability and ATP impacts
  • Store, DC, and online pool rebalancing effects

Fulfillment routing preview

Draft capacity and cost analyses without committing changes:

  • SLA impact summaries and cost-to-serve projections
  • Ship-from-store readiness assessments
  • Split-shipment probability and carrier allocation

Margin impact estimate

Estimate financial impact with uncertainty bands (min/likely/max):

  • Margin deltas and shipping cost shifts
  • Channel conflict exposure
  • Markdown cascade risk

Console preview

Change intelligence report

Seed change

Allocation policy change: Store cluster reassignment - 18 stores, SKUs HM-4401-HM-4488

Change impact

41 of 220 nodes (19%)

across 3 domains

Severity hotspots

3

critical

NRE estimate

$62K – $118K

likely $87K

Schedule delta

+8d

critical path

Impact cascade / sample path

ALLOCATES_TO 0.89

Store cluster assignment - 18 stores, SKUs HM-4401-HM-4488

via allocation

ROUTES_THROUGH 0.84

3 channel routing rules need update

via channel_routing

REPRICES 0.71

5 promotion tiers affected

via pricing

FULFILLS_VIA 0.82

2 DC allocation splits require rebalancing

via fulfillment

IMPACTS_SLA 0.77

4 delivery SLAs at risk of breach

via sla_management

1 another allocation change overlaps this store cluster

  • └─ ALC-0294 Promotional endcap reflow - holiday SKU bundle 3 shared nodes in planning

Verification pack / draft

  • 18 store allocation updates
  • 3 channel routing rule revisions
  • 2 DC rebalancing validations
  • 4 delivery SLA impact checks

Cost estimate: NRE $62K – $118K (likely $87K) · Recurring +$0.12/unit

  • ├─ Inventory rebalancing: $18K – $28K (18 stores, 88 SKUs)
  • ├─ Markdown risk: $12K – $22K stranded inventory in old clusters
  • ├─ Schedule penalty: +8d delays seasonal allocation rollout
  • ├─ Recurring: +$0.12/unit from split-shipment surcharge
How Impact Intelligence works

The problem

Routing and promise changes are governed in tickets and spreadsheets, not in your OMS.

An omnichannel ops lead proposes a routing rule change to reduce store excess and shipping cost. The OMS configuration team says 'just a simple promise tweak.' Two weeks later, you discover it triggered stockouts at 23 locations, shifted order volume that overwhelmed three store pick teams, invalidated margin targets for two channels, and the cost-to-serve delta is 5x the original estimate.

Hidden cost of blind changes

  • Store stockouts discovered weeks after routing or allocation rule changes go live.
  • Ship-from-store capacity limits breached without forecast or planning.
  • Promise accuracy drops and cancellations spike from routing changes nobody modeled end-to-end.
  • Returns disposition bottlenecks triggered by policy updates missed during review.

Key capabilities

Active intelligence for retail + omnichannel changes.

Multi-node inventory modeling

Map inventory positions across stores, DCs, and online pools, linking allocation rules, ATP thresholds, and replenishment triggers to each location.

Inventory Allocation

Allocation cascade analysis

Trace allocation rule changes through ATP logic, safety stock policies, replenishment triggers, and channel exposure to reveal the full downstream impact before deployment.

Allocation ATP

Fulfillment routing simulation

Model routing rule changes across order volume, node capacity, SLA targets, and shipping costs to surface capacity risks and margin impacts.

Fulfillment Routing

Store readiness assessment

Identify every store affected by ship-from-store expansion with pick capacity, inventory buffer, and labor allocation impact before launch.

Ship-from-store Capacity

Returns cascade tracking

Map which disposition workflows, DC receiving queues, and restock timelines are invalidated by a returns policy change before processing backlogs appear.

Returns Reverse logistics

Margin model delta estimation

Calculate cost-to-serve, channel margin, and promotion impact deltas with uncertainty ranges that calibrate from your actual fulfillment costs and sales data.

Margins Cost analysis

Channel conflict detection

Verify whether allocation or pricing changes create channel conflicts: online vs. store exposure, margin cannibalization, or customer experience risks across touchpoints.

Channel conflicts Customer experience

Markdown cascade modeling

Assemble markdown impact packages linking every impacted node to its pricing rules, clearance thresholds, and margin floor compliance.

Markdown Pricing

How it works

From change signal to verified action.

01

Seed the change

A change record identifies what's changing: routing rule, promise logic, allocation policy, ATP threshold revision, or returns policy.

02

Traverse the graph

Domain providers walk the dependency graph across inventory nodes, allocation policies, fulfillment queues, returns workflows, margin models, and capacity constraints.

03

Score exposure

Each impacted node receives an exposure score (0.0–1.0) based on stock levels, order volume, SLA sensitivity, margin impact, and channel priority.

04

Detect collisions

Cross-change collision detection reveals when concurrent allocation updates or routing changes create overlapping impacts that require triage.

05

Generate readiness packs

Assemble capacity analyses, SLA impact summaries, store readiness checklists, and margin projection reports. Preview them before committing.

06

Estimate margin impact

Cost-to-serve deltas, margin shifts, SLA penalty exposure, and channel conflict risk computed with min/likely/max uncertainty bands.

07

Act or iterate

Apply the change with idempotency keys to persist readiness packs, or adjust parameters and re-run the analysis in preview mode.

See the full pipeline deep dive

Hybrid graph model

The engine analyzes your existing operational data directly, with no data migration required.

Virtual edges

Inferred dependencies from allocation hierarchies, fulfillment routing rules, and replenishment policies.

Explicit edges

Tenant-defined dependencies with rationale and supporting context, e.g., linking a store pick capacity limit to specific allocation zones.

Policy edges

Rules mapping channel governance frameworks (margin floors, SLA commitments, customer experience standards) to required validation work for each change type.

Retail + Omnichannel impact scenarios

Real change scenarios in retail + omnichannel.

Impact Intelligence adapts to your domain’s change patterns, compliance frameworks, and verification workflows. These are representative output examples from the VGE computation pipeline.

Retail + Omnichannel

Cost: $87K (range: $62K–$118K) · 18 locations affected

Trigger

Allocation rule change

Impact

Store and DC stock levels, ATP accuracy, replenishment triggers, transfer queues, 18 locations with stockout risk, 3 channels with margin exposure.

Verification Pack

Allocation impact report, node exposure map, replenishment adjustment plan, channel conflict summary.

Metrics

Cost: $87K (range: $62K–$118K) · 18 locations affected

Retail + Omnichannel

Schedule: +12 days · 12 nodes replanned

Trigger

Fulfillment routing update

Impact

Order volume shift across 12 nodes, 3 stores over pick capacity, SLA risk for 2-day shipping, promise accuracy drop, cancellation risk elevated, cost-to-serve delta across 4 channels.

Verification Pack

Routing simulation report, capacity analysis, SLA impact summary, cost-to-serve projection.

Metrics

Schedule: +12 days · 12 nodes replanned

Retail + Omnichannel

23 stores expanded · Schedule: +18 days

Trigger

Ship-from-store expansion

Impact

23 stores affected, pick volume increase 40%, inventory buffer needs recalculated, labor allocation impact across 6 regions.

Verification Pack

Store readiness assessment, capacity model, inventory buffer plan, labor reallocation schedule.

Metrics

23 stores expanded · Schedule: +18 days

Retail + Omnichannel

Cost: $54K (range: $38K–$72K) · 5 DCs affected

Trigger

Returns policy update

Impact

Disposition workflows at 5 DCs affected, receiving capacity limits breached, restock timelines extended by 6 days, refund processing backlog risk.

Verification Pack

Returns impact report, DC capacity analysis, disposition workflow update, restock timeline projection.

Metrics

Cost: $54K (range: $38K–$72K) · 5 DCs affected

Retail + Omnichannel

8 stores impacted · Schedule: +9 days

Trigger

Replenishment threshold change

Impact

Transfer frequency increase 35%, DC outbound volume spike, 8 stores with receiving capacity risk, supplier lead time impact.

Verification Pack

Replenishment simulation, transfer volume forecast, receiving schedule update, supplier coordination plan.

Metrics

8 stores impacted · Schedule: +9 days

Impact Intelligence for Retail + Omnichannel

Operational scale that makes impact analysis possible.

VGE runs on tenant-owned data: schema depth, API breadth, and deterministic telemetry that keeps change reviews consistent.

Domain providers

15+

5 cross-industry baseline + 10 domain-specific providers (composition structures, compliance, verification, 3D/geometric, procurement, inventory, capital assets, execution chains), each self-describing with SemVer and cost tiers.

Sync analysis

≤2s

Typical graph traversal (≤1K nodes) with batch-first providers and per-request caching.

Async analysis

≤30s

Complex traversals (≤10K nodes) with optional Redis acceleration and per-provider timing.

Impact demo

Impact Intelligence for Retail + Omnichannel

Preview change impact, severity scoring, and verification packs before approvals.

Explore the endpoints for this impact demo

Change impact

41 nodes

Projected change

Severity hotspots

3

Projected change

NRE estimate

$87K

Projected change

Schedule delta

+8d

Projected change

Sample finding

Surface allocation impacts across your network before rollout:

Impact cascade

Seed the change

Virtual edges

Explicit edges

Policy edges

API preview

Schema-stable endpoints for impact intelligence.

Impact Intelligence is designed as a tenant-owned API surface with preview-first semantics, deterministic run snapshots, and export-ready results.

Preview vs apply

Every request can run in preview mode to generate impact results without mutating data. Apply mode uses idempotency keys to persist verification packs safely.

View developer docs
POST Start impact analysis

Seed a new analysis for an allocation change, fulfillment routing update, or returns policy shift. Preview mode is the default.

POST /api/v1/change-controls/{id}/impact/run

The change record (created separately) carries the change details: allocation policy ALLOC-NE-SEASONAL updated to shift store cluster NE-Tier1 (18 stores) from DC-pool EFC-East to regional split across EFC-East and EFC-Central, with Buy Online, Pick Up in Store (BOPIS) priority override and clearance/markdown policy adjustments for SKUs HM-4401 through HM-4488.

Request

{
  "detect_collisions": true
}

Response

{
  "schema_version": "vge.graph_result.v1",
  "run_id": 445,
  "nodes": [
    {
      "node_ref": {
        "resource_type": "store_cluster",
        "resource_id": 30100,
        "display_name": "NE-Tier1 Store Cluster",
        "display_code": "SC-NE-T1",
        "status": "Active - 18 stores",
        "tags": [
          "Northeast",
          "BOPIS-enabled",
          "ship-from-store"
        ]
      },
      "severity": 0.94,
      "depth": 1
    },
    {
      "node_ref": {
        "resource_type": "dc_pool",
        "resource_id": 20410,
        "display_name": "EFC-East Distribution Pool",
        "display_code": "DC-EFC-EAST",
        "status": "Active - 3 DCs",
        "tags": [
          "Primary allocation",
          "2-day SLA zone"
        ]
      },
      "severity": 0.91,
      "depth": 1
    },
    {
      "node_ref": {
        "resource_type": "channel_routing_rule",
        "resource_id": 50822,
        "display_name": "BOPIS Priority Override - NE-Tier1",
        "display_code": "RTG-BOPIS-NE-T1",
        "status": "Pending reconfiguration",
        "tags": [
          "BOPIS",
          "channel-routing",
          "SLA-critical"
        ]
      },
      "severity": 0.87,
      "depth": 2
    },
    {
      "node_ref": {
        "resource_type": "planogram",
        "resource_id": 61204,
        "display_name": "Seasonal Planogram - NE Apparel",
        "display_code": "PLN-NE-APP-S26",
        "status": "Active - 12 stores affected",
        "tags": [
          "Apparel",
          "markdown-eligible",
          "clearance-threshold"
        ]
      },
      "severity": 0.72,
      "depth": 3
    }
  ],
  "edges": [
    {
      "source": {
        "resource_type": "allocation_policy",
        "display_code": "ALLOC-NE-SEASONAL"
      },
      "target": {
        "resource_type": "store_cluster",
        "display_code": "SC-NE-T1"
      },
      "edge_type": "ALLOCATES_TO",
      "provider": "allocation",
      "label": "Store cluster assignment - 18 stores, SKUs HM-4401-HM-4488"
    },
    {
      "source": {
        "resource_type": "allocation_policy",
        "display_code": "ALLOC-NE-SEASONAL"
      },
      "target": {
        "resource_type": "dc_pool",
        "display_code": "DC-EFC-EAST"
      },
      "edge_type": "SOURCED_FROM",
      "provider": "allocation",
      "label": "DC pool sourcing - routing split to EFC-East + EFC-Central"
    },
    {
      "source": {
        "resource_type": "store_cluster",
        "display_code": "SC-NE-T1"
      },
      "target": {
        "resource_type": "channel_routing_rule",
        "display_code": "RTG-BOPIS-NE-T1"
      },
      "edge_type": "ROUTES_VIA",
      "provider": "fulfillment",
      "label": "BOPIS priority override - ship-from-store fallback"
    },
    {
      "source": {
        "resource_type": "store_cluster",
        "display_code": "SC-NE-T1"
      },
      "target": {
        "resource_type": "planogram",
        "display_code": "PLN-NE-APP-S26"
      },
      "edge_type": "DISPLAYS_ON",
      "provider": "merchandising",
      "label": "Assortment presentation - clearance thresholds and in-stock targets affected"
    }
  ],
  "stats": {
    "node_count": 41,
    "edge_count": 67,
    "provider_counts": {
      "allocation": 18,
      "fulfillment": 12,
      "merchandising": 7,
      "margin": 4
    },
    "truncated": false,
    "collisions": {
      "collision_count": 0,
      "collision_severity": "NONE"
    }
  }
}
GET Retrieve exposure map

Get the full impact graph with exposure scores, stock-out risk, and affected stores/DCs for a retail policy change.

GET /api/v1/change-controls/{id}/impact
GET Trace proof path

Explain why a specific store, DC, or allocation zone is impacted, auditable at every policy hop.

GET /api/v1/change-controls/{id}/impact/explain?node_key=channel_routing_rule:50822:head

Response

{
  "run_id": 445,
  "target_node_key": "channel_routing_rule:50822:head",
  "path_node_keys": [
    "allocation_policy:3010:head",
    "store_cluster:30100:head",
    "channel_routing_rule:50822:head"
  ],
  "path_edges": [
    {
      "edge_type": "ALLOCATES_TO",
      "provider": "allocation",
      "label": "ALLOC-NE-SEASONAL assigns SKUs HM-4401-HM-4488 to store cluster NE-Tier1"
    },
    {
      "edge_type": "ROUTES_VIA",
      "provider": "fulfillment",
      "label": "NE-Tier1 BOPIS orders route through RTG-BOPIS-NE-T1 - DC split changes ship-from-store fallback priority"
    }
  ],
  "notes": "2-hop path: allocation policy → store cluster → BOPIS routing rule. DC pool split changes the ship-from-store fallback order, requiring BOPIS priority reconfiguration across 18 stores."
}
GET Detect cross-change collisions

Find where concurrent allocation or routing changes create overlapping impacts on shared inventory nodes.

GET /api/v1/change-controls/{id}/impact/collisions

Response

{
  "collision_count": 3,
  "colliding_change_ids": [
    441,
    449
  ],
  "collision_severity": "HIGH",
  "top_overlapping_nodes": [
    {
      "node_key": "store_cluster:30100:head",
      "severity": 0.94,
      "change_ids": [
        445,
        441
      ],
      "display": "SC-NE-T1 Store Cluster - overlaps with CC-441 (markdown cadence acceleration for NE Apparel)"
    },
    {
      "node_key": "dc_pool:20410:head",
      "severity": 0.91,
      "change_ids": [
        445,
        449
      ],
      "display": "DC-EFC-EAST - overlaps with CC-449 (ship-from-store expansion adding 6 NE locations)"
    }
  ]
}
POST Generate readiness pack

Assemble capacity analyses, SLA impact summaries, and store readiness checklists in preview or apply mode.

POST /api/v1/change-controls/{id}/verification-pack/generate

Request

{
  "mode": "preview"
}

Response

{
  "proposed_validations": [
    {
      "validation_type": "data_validation",
      "validation_meta": {
        "description": "Store pick capacity assessment for NE-Tier1: BOPIS volume shift from DC-pool split requires pick team rebalancing across 18 locations",
        "affected_nodes": [
          "store_cluster:30100:head",
          "channel_routing_rule:50822:head"
        ],
        "check_dimensions": [
          "Pick rate vs. projected BOPIS volume",
          "Ship-from-store fallback capacity",
          "Staging area throughput"
        ]
      }
    },
    {
      "validation_type": "document_review",
      "validation_meta": {
        "description": "2-day SLA risk assessment: EFC-East to EFC-Central routing split may push 7 zip codes outside guaranteed delivery window",
        "affected_nodes": [
          "dc_pool:20410:head",
          "dc_pool:20415:head"
        ],
        "sla_tiers_at_risk": [
          "2-day ground",
          "next-day BOPIS"
        ]
      }
    },
    {
      "validation_type": "checklist",
      "validation_meta": {
        "description": "Seasonal assortment revalidation: planogram PLN-NE-APP-S26 presentation quantities and in-stock targets shift under new DC-pool split",
        "affected_nodes": [
          "planogram:61204:head"
        ]
      }
    }
  ],
  "proposed_external_acknowledgements": [
    {
      "target_type": "CARRIER",
      "target_id": 8820,
      "reason": "DC-pool routing split changes parcel origin mix for NE-Tier1 zone. Carrier rate table and pickup schedule may require update"
    }
  ]
}
POST Estimate margin impact

Estimate one-time change cost (rule reconfiguration, documentation, replanning) and recurring impact (cost-to-serve deltas, margin shifts) with min/likely/max uncertainty bounds.

POST /api/v1/change-controls/{id}/cost-estimate

Response

{
  "estimate_id": 2087,
  "impact_analysis_run_id": 445,
  "line_items": [
    {
      "cost_driver_type": "nre",
      "description": "Channel routing reconfiguration: BOPIS priority override and ship-from-store fallback rules for 18 NE-Tier1 stores",
      "quantity": 18,
      "unit_rate": 1250,
      "cost_phase": "nre",
      "min_cost": 18000,
      "likely_cost": 22500,
      "max_cost": 30000,
      "confidence": 0.85
    },
    {
      "cost_driver_type": "nre",
      "description": "Store pick team rebalancing: labor allocation updates across 18 locations for shifted BOPIS and ship-from-store volume",
      "quantity": 18,
      "unit_rate": 950,
      "cost_phase": "nre",
      "min_cost": 14000,
      "likely_cost": 17100,
      "max_cost": 22000,
      "confidence": 0.82
    },
    {
      "cost_driver_type": "nre",
      "description": "DC-pool split activation: inventory rebalancing between EFC-East and EFC-Central for SKUs HM-4401-HM-4488",
      "quantity": 88,
      "unit_rate": 320,
      "cost_phase": "nre",
      "min_cost": 22000,
      "likely_cost": 28160,
      "max_cost": 38000,
      "confidence": 0.78
    },
    {
      "cost_driver_type": "nre",
      "description": "Assortment and clearance documentation: seasonal planogram PLN-NE-APP-S26 presentation revalidation and clearance threshold updates",
      "quantity": 12,
      "unit_rate": 1600,
      "cost_phase": "nre",
      "min_cost": 15000,
      "likely_cost": 19200,
      "max_cost": 25000,
      "confidence": 0.8
    },
    {
      "cost_driver_type": "recurring",
      "description": "Per-order cost-to-serve increase: split DC sourcing adds avg $0.38/order for NE-Tier1 zone from parcel origin shift",
      "quantity": 1,
      "unit_rate": 0.38,
      "cost_phase": "recurring",
      "min_cost": 0.28,
      "likely_cost": 0.38,
      "max_cost": 0.52,
      "confidence": 0.88,
      "justification": "Carrier rate modeling for EFC-Central origin to NE-Tier1 zip codes: +$0.38 avg vs. EFC-East single-source baseline"
    }
  ],
  "nre_range": {
    "min": 69000,
    "likely": 86960,
    "max": 115000
  },
  "recurring_range": {
    "min": 0.28,
    "likely": 0.38,
    "max": 0.52,
    "currency": "USD",
    "description": "Per-order recurring cost-to-serve increase from split DC-pool sourcing"
  },
  "schedule_impact": {
    "min_schedule_days": 5,
    "likely_schedule_days": 8,
    "max_schedule_days": 12,
    "critical_path_nodes": [
      "dc_pool:20410:head",
      "channel_routing_rule:50822:head"
    ]
  },
  "confidence": 0.83,
  "confidence_notes": "Estimate calibrated from your operational data. DC inventory rebalancing timeline and carrier rate finalization are the primary uncertainty drivers.",
  "justification_summary": "Allocation policy ALLOC-NE-SEASONAL DC-pool split drives $87K one-time cost (routing reconfiguration across 18 stores, pick team rebalancing, DC inventory rebalancing for 88 SKUs, assortment revalidation) plus $0.38/order recurring cost-to-serve increase. DC transition and BOPIS routing reconfiguration are the critical path at 8 days."
}
GET Export impact graph

Export the full impact graph as JSON, CSV, or GraphML for integration with OMS, WMS, or merchandising systems.

GET /api/v1/impact-analysis-runs/{run_id}/export?format=graphml

Preview endpoints reflect the planned VGE surface. Final routes may adjust as the engine deploys to production.

FAQ

Common questions about Impact Intelligence for retail + omnichannel.

How does VGE handle multi-channel inventory allocation?

The engine traverses the full allocation hierarchy (stores, DCs, online pools, and transfer networks) using domain providers that understand parent-child, regional, and channel-specific allocation relationships. Scope is configurable per analysis run.

Can Impact Intelligence preview allocation cascades before deployment?

Yes. Preview mode is the default. Seed an analysis with your proposed routing or allocation rule and VGE computes the full exposure map, readiness work, and margin impact without persisting any changes. Iterate as many times as needed before applying.

What happens when a fulfillment routing change shifts order volume?

VGE detects the volume shift as a change signal and computes the downstream impact: affected nodes, capacity limits breached, SLA risk, and cost-to-serve delta. A readiness pack assembles capacity analyses and store readiness checklists for review.

Does it integrate with our existing OMS or WMS?

Impact Intelligence runs on your EquatorOps operational data. Results export as JSON, CSV, or GraphML for integration with order management systems (Manhattan, Blue Yonder), warehouse management platforms, and merchandising tools.

How are concurrent allocation changes detected?

Cross-change collision detection compares exposure maps of all active and in-review changes. When overlapping nodes are found, high-exposure collisions automatically create triage queue entries with evidence paths for human resolution.

Are margin estimates reliable for merchandising decisions?

Margin estimates produce uncertainty ranges (min/likely/max) with confidence scores, not false precision. Ranges are calibrated from your actual data: fulfillment costs, shipping rates, SLA penalties, and historical allocation outcomes.

Can we customize exposure scoring for our channel strategy?

Yes. Exposure parameters are tenant-configurable to match your risk profile. Map them to your channel governance framework so scoring reflects your actual business priorities.

What about changes that affect markdown and clearance flows?

Markdown providers traverse pricing-to-allocation-zone relationships, clearance thresholds, and margin floor rules. A markdown policy change surfaces every channel, location, and SKU that depends on those pricing constraints.

How does Impact Intelligence handle promise accuracy and cancellation risk?

When routing or promise rules change, VGE computes the downstream effect on order promising: which zones lose 2-day coverage, where split-shipment probability increases, and which stores face cancellation risk from insufficient inventory. The exposure map surfaces these signals before the rule goes live.

Does Impact Intelligence replace our OMS or distributed order management (DOM) system?

No. Impact Intelligence is an analysis layer that sits alongside your OMS/DOM. It reads the routing rules, promise logic, and allocation policies your OMS enforces, then models the change impact of proposed changes before you deploy them. Results export as JSON, CSV, or GraphML for integration back into your order management workflow.

Retail impact intelligence

See the full ripple effect of every routing or allocation change before it hits the channels.

We'll map your inventory nodes, routing rules, promise logic, and allocation policies to the Verification Graph Engine so you can preview change impact in minutes, not weeks.