Retail and omnichannel inventory orchestration
Align store, DC, and e-commerce inventory with evidence-backed fulfillment and returns workflows.
Key outcomes
- Real-time inventory accuracy across store, DC, and online
- Fulfillment routing that respects availability and SLAs
- Returns governance with traceable disposition
Solution profile
Primary focus
Inventory truth, fulfillment routing, and reverse logistics
Core engines
Physical Assets, Planning & Execution, Commercial + Financial
Evidence artifacts
Pick lists, transfer orders, return authorizations, cycle counts
Impact Intelligence
Impact Intelligence for routing and allocation changes
Model routing rules, promise logic, allocation shifts, and margin exposure before rollout.
- Simulate store versus DC routing tradeoffs
- Compare SLA outcomes and cancellation risk before enabling new channels
- Document change rationale with readiness packs
Engine mapping
Retail workflows mapped to the engine stack
Every channel action stays aligned to inventory truth.
Engine
Physical Assets
Serialized inventory, containers, and location lineage for stock accuracy.
- Node-level inventory truth for every channel
- Loss prevention tied to custody trails
Engine
Planning & Execution
Fulfillment routing, pick waves, and transfer orders stay sequenced.
- Order routing aligned to SLA and margin goals
- Pick and pack execution with verified inventory
Engine
Commercial + Financial
Returns, refunds, and shrink governance tied to evidence.
- Return approvals linked to inspection evidence
- Shrink adjustments controlled with reason codes
Impact demo
Preview retail routing and allocation impact
Run scenario previews before changing routing rules or allocation policies.
Routing preview
Scenario mode
Projected change
Margin impact
Range-based
Projected change
Inventory exposure
Node-level
Projected change
Sample finding
Impact cascade
Terminology
Align on the operational language.
Industry teams adopt shared definitions for assets, workflows, and compliance artifacts so every integration stays consistent.
Retail terminology map
Shared languageAvailable-to-promise (ATP)
MerchandisingLive inventory commitment across store and DC nodes.
Ship-from-store
OmnichannelFulfillment path that routes online orders to store inventory.
Transfer order
InventoryStock movement request between locations with custody tracking.
Return authorization (RA)
Customer careDocumented approval and disposition workflow for customer returns.
Cycle count
Store opsScheduled verification of on-hand stock with exception capture.
Workflow
From inventory baseline to fulfilled order
How stock, routing, and returns stay accurate.
Step 1
Inventory baseline and allocation
Normalize on-hand counts and ATP rules before routing orders.
Step 2
Omnichannel fulfillment routing
Assign orders to the best node based on stock, SLA, and margin.
Step 3
Pick, pack, and ship execution
Warehouse and store picks remain tied to containers and custody trails.
Step 4
Returns and reverse logistics
Capture return authorizations, inspection results, and disposition outcomes.
Step 5
Replenishment and stock balancing
Transfer orders and replenishment triggers keep locations aligned.
Feature deep dives
The feature set that powers this solution.
Dive deeper into the workflows, evidence, and APIs that align to this industry.
Deep dive
AvailableLPN nesting
Track nested containers and pick waves without losing custody.
Deep dive
AvailableGSII serialization
Maintain serialized inventory context across channels and returns.
Deep dive
AvailableLinked work orders
Tie fulfillment tasks, transfers, and returns into a single chain.
Deep dive
AvailableWebhooks and events
Stream inventory and order events to WMS, OMS, and POS stacks.
Deep dive
AvailableImpact Intelligence
Preview margin and inventory impact before changing allocation rules.
Compliance
Governance for retail inventory
Inventory adjustments, returns, and shrink events stay tied to evidence.
Inventory audit trails
Cycle counts, variances, and approvals remain traceable.
Returns disposition
Inspection outcomes and restock decisions are documented.
Loss prevention
Shrink adjustments carry reason codes and approval history.
Case studies
Stories that map outcomes to industry metrics.
Omnichannel retail
Inventory truth across store and DC networks
Live ATP rules reduce cancellations while keeping store inventory accurate.
Specialty retail
Returns governance without margin leakage
Return authorizations and inspection workflows preserve profit and customer experience.
Embedded operations
Pre-shipping audits and supplier quality monitoring
Need pre-shipment inspections, factory audits, or ongoing production monitoring before goods leave your Asia suppliers? Our embedded ops network provides on-the-ground quality assurance with 15+ years of experience.
Explore Embedded Ops